Piercing Service

Piercing Services — Full Pricing LOCKED

Kids Piercing — Sensitivity-First

All-in packages include US-imported Precision needles, initial jewelry, and lifetime aftercare access. Pricing starts at 99K VND — deliberately positioned as accessible for students.

Ear Curation & Style Consulting PENDING

Hot Mixset — Curated Ear Styling Examples

From the COCKSTOCK catalogue — curated multi-piercing combinations used for style consulting and social content:

Ear curation example — Chain jewelry: “Lobe 1 ♥ Mid Helix” and “Lobe ♥ Helix” chain connections. This jewelry type physically links two positions, making the curated ear a unified composition rather than separate piercings. A key differentiator in the consulting experience.

Service Standards LOCKED

Piercing Team

Certified medical team (nurses + doctors). Each piercer has 10,000–30,000+ piercing experience. APP (US Association of Professional Piercers) standard certification with epidemiology training. Disease screening at intake for every customer.

Equipment & Facilities

Equipment branding: Left — Precision Needles (USA) product box. “Kim xỏ 1 lần, tráng nhiệt với 1 lớp phim trơn DuPont.” Right — 3-tier sterilization system: Đèn UV-C Philips (air sterilization in piercing rooms), Máy Hấp Statim 2000E (124-134°C tool autoclave), Tủ UV Fatz (sterile storage for unused tools).

Precision COATED needles — imported from US, single-use, sealed, DuPont™ Dryfilm thermal coating. Statim 2000-E autoclave (dental-grade, 124–135°C). Ultrasonic cleaning equipment. Philips UVC air purifiers for room disinfection. 10 piercing rooms across 4 locations.

SEO reference — 3 Service Pillars: “Xỏ Êm” (Gentle Pierce) — US Precision needles with DuPont™ coating. “An Tâm” (Peace of Mind) — Statim 2000E autoclave + UV sterilization. “Chăm Khéo” (Skilled Care) — professional medical team + spa-grade studio.

Consulting SOPs LOCKED

Standardized processes from internal training documents. Two parallel tracks: piercing consulting and jewelry sales consulting.

Customer FAQ Scripts LOCKED

Standardized answers to the most common customer questions — from internal “THẮC MẮC THƯỜNG GẶP” training document. These scripts define COCKSTOCK’s voice in face-to-face interactions.

Customer Journey LOCKED

The piercing experience follows a structured 4-step journey designed to ensure informed consent, personalized service, and long-term satisfaction:

Services Agreement Forms LOCKED

Four agreement forms currently in use across all four stores. These are critical brand touchpoints — the most detailed printed collateral customers interact with.

Form Variants

Agreement Form Design

Top: v6 Pink (parents) front & service pages. Bottom: v5 English front, Aftercare registration form. Forms split into two halves — COCKSTOCK keeps one, customer keeps the other.

Special Considerations Screening

All forms include a health screening section. Six conditions flagged at intake:

Warranty Policy (from Agreement)

Service Experience (Before / During / After)

Page 2 of all agreement forms communicates the service experience in three phases:

Contact & Connectivity

Aftercare Service LOCKED

Aftercare is integrated into the Pierce pillar — it is not a separate business arm. 2 dedicated medical aftercare rooms (Tam Khương HN + CMT8 SGN). Zalo OA hotline for 24/7 remote consultation.

Aftercare Tiers

Service USPs LOCKED

Bảng giá xỏ theo vị trí V2.2

Giá xỏ theo từng vị trí, chưa bao gồm khuyên. Thời gian thay khuyên (downsize) và lành hoàn toàn tính từ ngày xỏ.

Tai — Cơ bản

Tai — Nâng cao

Cơ thể

Khuyến mãi: Xỏ 2 vị trí giảm 10%, xỏ 3 vị trí giảm 15%. Giá trên CHƯA bao gồm khuyên — khuyên tính riêng theo chất liệu và mẫu mã.

Tài liệu Caresoft — Bảng giá & Khuyến mãi

Tài liệu từ hệ thống Caresoft (chatbot khách hàng). Bảng giá, benefit dịch vụ và khuyến mãi cho người lớn và trẻ em.